Shipping policy

  • Please take care in giving correct delivery details.

  • All florals and gifts are delivered by our team or third party courier company with utmost care.

  • Delivery charges are additional to the product and depending on the zone area, prices will be seen at checkout.

  • We offer same day delivery. Monday – Friday orders need to be placed before 1pm and on a weekend by 11am.

  • If the incorrect Delivery details are provided or we are unable to gain access to the property due to locked gates, we may need to return the product to our store and contact you to arrange re-delivery which may incur a re-delivery fee.

  • If you have any special requests, please add this to the note section at the checkout. Or call us directly 07 33785266 to discuss. We can contact you directly via email or telephone if there is a problem.

  • We aim to get all our deliveries out between the hours of 8am-6pm to residential addresses and by 5pm to business addresses.

  • We cannot guarantee an exact time, any special requests need to be called through via the telephone.

  • If the recipient is not home, we will either leave it in a safe space or with a neighbour, otherwise if this is not accepted we will bring the product back to the store, with either a collection being advised or a re-delivery fee charged.

  • If your order is placed after the dedicated cut off time, the order will be delivered the following day.

  • We do not deliver on Public Holidays.

  • Please be aware during peak periods, Valentines Day, Mothers Day and Christmas we are unable to take specific time requests, but we always do our best to get your order of flowers our for delivery promptly.